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File #: 26-0576    Version: 1 Name:
Type: Resolution-Council Status: Agenda Ready
File created: 3/17/2026 In control: Common Council
On agenda: 3/24/2026 Final action:
Title: Resolution authorizing the City to receive wireless 9-1-1 calls directly as a Public Safety Answering Point (PSAP)
Related files: 26-0425
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title
Resolution authorizing the City to receive wireless 9-1-1 calls directly as a Public Safety Answering Point (PSAP)

 

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WHEREAS, the City of Wauwatosa operates an emergency services communications center that

serves as the Public Safety Answering Point (PSAP) for police, fire, and emergency medical

services within the City of Wauwatosa; and

 

WHEREAS, the ability to accurately identify the location of individuals placing 9-1-1 calls using

wireless devices is essential to ensure prompt, effective, and safe emergency response; and

 

WHEREAS, advances in wireless communications technology allow properly equipped and

authorized PSAPs to receive wireless Phase II/enhanced 9-1-1 calls and associated caller

location information in accordance with the applicable state and federal law; and

 

WHEREAS, the City of Wauwatosa emergency communications center has the equipment,

training, staffing and operational capability necessary to receive, process, and dispatch wireless

9-1-1 calls and Phase II/enhanced location data; and

 

WHEREAS, authorizing the City of Wauwatosa to receive wireless 9-1-1 calls directly will reduce

call transfers, improve response times, enhance location accuracy, and promote the public

health, safety, and welfare of the community; and

 

WHEREAS, the receipt and processing of wireless 9-1-1 calls is a core public safety function that

is separate from subsequent dispatching and response activities; and

 

WHEREAS, this authorization supports regional coordination and aligns with Next Generation 9-

1-1                     (NG911) planning and implementation efforts;

1-2                     

NOW, THEREFORE, BE IT RESOLVED by the Common Council of the City of Wauwatosa,

Wisconsin, that the City of Wauwatosa emergency communications center is hereby authorized

to receive wireless 9-1-1 calls originating within the City of Wauwatosa, subject to approval by

the appropriate county and state authorities.

 

BE IT FURTHER RESOLVED that the appropriate City officials are authorized to execute any

required notifications, agreements, or coordination documents with the Milwaukee County

Office of Emergency Management, wireless service providers, and other partner agencies

necessary to implement this system.

 

BE IT FURTHER RESOLVED that the effective date of this authorization shall be established upon

confirmation that all required approvals have been obtained and the implementation can occur

without disruption of 9-1-1 services.

 

 

By: Government Affairs Committee

 

recommendation

Recommendation: Approve 7-0