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Resolution authorizing the City to receive wireless 9-1-1 calls directly as a Public Safety Answering Point (PSAP)
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WHEREAS, the City of Wauwatosa operates an emergency services communications center that
serves as the Public Safety Answering Point (PSAP) for police, fire, and emergency medical
services within the City of Wauwatosa; and
WHEREAS, the ability to accurately identify the location of individuals placing 9-1-1 calls using
wireless devices is essential to ensure prompt, effective, and safe emergency response; and
WHEREAS, advances in wireless communications technology allow properly equipped and
authorized PSAPs to receive wireless Phase II/enhanced 9-1-1 calls and associated caller
location information in accordance with the applicable state and federal law; and
WHEREAS, the City of Wauwatosa emergency communications center has the equipment,
training, staffing and operational capability necessary to receive, process, and dispatch wireless
9-1-1 calls and Phase II/enhanced location data; and
WHEREAS, authorizing the City of Wauwatosa to receive wireless 9-1-1 calls directly will reduce
call transfers, improve response times, enhance location accuracy, and promote the public
health, safety, and welfare of the community; and
WHEREAS, the receipt and processing of wireless 9-1-1 calls is a core public safety function that
is separate from subsequent dispatching and response activities; and
WHEREAS, this authorization supports regional coordination and aligns with Next Generation 9-
1-1 (NG911) planning and implementation efforts;
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NOW, THEREFORE, BE IT RESOLVED by the Common Council of the City of Wauwatosa,
Wisconsin, that the City of Wauwatosa emergency communications center is hereby authorized
to receive wireless 9-1-1 calls originating within the City of Wauwatosa, subject to approval by
the appropriate county and state authorities.
BE IT FURTHER RESOLVED that the appropriate City officials are authorized to execute any
required notifications, agreements, or coordination documents with the Milwaukee County
Office of Emergency Management, wireless service providers, and other partner agencies
necessary to implement this system.
BE IT FURTHER RESOLVED that the effective date of this authorization shall be established upon
confirmation that all required approvals have been obtained and the implementation can occur
without disruption of 9-1-1 services.
By: Government Affairs Committee
recommendation
Recommendation: Approve 7-0