Legislation Details

File #: 26-1556    Version: 1 Name:
Type: Action Item Status: Agenda Ready
File created: 9/17/2026 In control: Community Affairs Committee
On agenda: 9/22/2026 Final action:
Title: Consideration of request for authorization to enter into a Memorandum of Understanding with the City of Greenfield for the VESTA 911 Next Generation system upgrade, waive the competitive bidding process, and authorize expenditures of up to $380,000
Attachments: 1. GreenfieldWauwatosaMOU, 2. BAYCOM Proposal to Wauwatosa PD HW Refresh Diversification MC072726 Version 3 (2) (1)
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title
Consideration of request for authorization to enter into a Memorandum of Understanding with the City of Greenfield for the VESTA 911 Next Generation system upgrade, waive the competitive bidding process, and authorize expenditures of up to $380,000

body
Submitted by:
Jalal Ali - Director of Information Services
Luke Vetter - Deputy Chief of Police
Department:
Information Services / Police Department

Issue
Staff is seeking authorization to proceed with the City's VESTA 911 Next Generation system upgrade, enter into a Memorandum of Understanding with the City of Greenfield, waive the competitive bidding process due to the proprietary single-vendor nature of the Vesta911 system, and authorize expenditures of up to $380,000 for the associated hardware, software, licensing, configuration, and implementation services.

A copy of the proposed MOU and BAYCOM proposal have been included in the agenda packet.


Background/Options
The City is upgrading its Vesta911 system as part of its transition to Next Generation 911 (NG911). The project prepares Wauwatosa to become the primary Public Safety Answering Point (PSAP) for cellular 911 calls, receive and process Text-to-911 messages, and complete required upgrades associated with the transition away from legacy analog 911 circuits that are being deprecated. The fiber-based Emergency Services IP Network (ESInet) is the new standards-based network used to deliver these NG911 services.

Wauwatosa's current Vesta911 system is nearly 10 years old, and continued support of the existing hardware and technology is becoming less viable. The project will replace and upgrade the City's 911 call-taking consoles, add a portable console for additional redundancy and operational flexibility, and provide the hardware, software, licensing, network components, configuration, testing, and vendor support necessary for the transition to NG911.

As part of the project, Wauwatosa is also proposing a Memorandum of Understanding with...

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