|
Title:
|
Operational Updates
A. Monthly call volume
* 797 calls in November 2024
* 876 calls in December 2024
* 10,238 total calls in 2024 vs 9,790 in 2023 (5% increase)
B. Significant incidents
* Recent appliance fire - noticed on camera by homeowner
C. Shared services
* Shared maintenance agreement with MFD
|